We know that our healthcare providers are putting in more effort than ever before. The key to reducing admin time and inbound call traffic is to streamline communications and provide access to self-service where possible. To demonstrate how sms marketing services can help your practise reach all of these goals, we've compiled a list of 10 of the most effective ways SMS can improve the patient experience while also reducing staff workload. 1. Reminders for appointments Pharmacies, dentists, opticians, and GP practises are all common SMS destinations. A simple reminder sent 24 hours before an appointment gives patients the opportunity to reschedule if necessary or serves as a helpful reminder. 2. Confirmations and reschedules Appointment confirmations, in addition to the aforementioned benefits, provide peace of mind and a reference point. Similarly, SMS allows patients to cancel appointments when they are unable to attend without increasing inbound calls. 3. Access to additional ...